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Legal & Compliance

Contact Us & Grievance Redressal

Official channels for merchant onboarding, customer support, technical assistance, and statutory dispute resolution.

Last Updated: November 2026 • Effective for all Bizilot users & visitors

We are here to assist you! Whether you are a business owner setting up your online storefront, a delivery partner using our driver portal, or a customer with questions regarding a recent order, please reach out through our official communication channels below.

💬

Customer & Merchant Support

For account assistance, storefront configuration, POS billing help, or order inquiries.

support@bizilot.com
🏢

Business Partnerships & Sales

For enterprise multi-store deployments, franchise billing, and API integrations.

sales@bizilot.com
📱

Direct WhatsApp Helpline

Quick messaging support for urgent merchant onboarding and operational queries.

+91 93924 66772

Statutory Grievance Redressal Mechanism

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the designated Grievance Officer for Bizilot are published below:

Designation
Grievance & Compliance Officer
Official Email
Operating Entity
Bizilot Technologies
Turnaround SLA
Acknowledgment within 48 hours; resolution within 30 days

Corporate & Registered Office

Bizilot Technologies

Operations & Tech Hub: Hyderabad, Telangana, India — 500081

General Inquiries: support@bizilot.com

Operating Hours: Monday – Saturday, 9:30 AM to 6:30 PM IST

Looking for our legal terms? Visit our Terms of Service or Privacy Policy.